Cancellation Policy

Last updated: August 21, 2026

FindMyHomestay is a listing and enquiry platform. We do not process bookings or payments — all arrangements, including deposits and cancellations, are made directly between travellers and hosts. The policy below is a general guide; always confirm the specific cancellation terms with your host before confirming your stay.

1. Before You Book

• Discuss the cancellation policy with the host before confirming your reservation.
• Agree on the payment terms — how much to pay, when, and how it will be refunded.
• Keep a written record (WhatsApp, email, or SMS) of the agreed terms.

2. Suggested Cancellation Windows

As a general guideline, hosts are encouraged to offer:

• Free cancellation up to 7 days before check-in.
• 50% refund for cancellations made between 3 and 7 days before check-in.
• No refund for cancellations made within 3 days of check-in, unless otherwise agreed.

3. Host Cancellation

If a host cancels a confirmed stay, they should refund any amount paid in full and, where possible, help the traveller find an alternative homestay. Please report host cancellations to us at hello@findmyhomestay.in.

4. No-Shows

If a traveller does not arrive on the booked date without notice, the host is not required to refund the stay, unless the host and traveller agree otherwise.

5. Disputes

We encourage travellers and hosts to resolve cancellation disputes directly and amicably. If you are unable to reach an agreement, contact us and we will do our best to mediate.

6. Changes to This Policy

We may update this Cancellation Policy from time to time. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Cancellation Policy, please contact us at hello@findmyhomestay.in.